My dad had an old saying:
"There's shit you can do shit about, and there's shit you can't do shit about".
Definitely can't do anything about whether we are in VR right now, or whether or not we actually exist.
It sounds trite, but forcing yourself into situations where you absolutely must deal with the immediacy of "now" is a good solution to existential angst.
I don't think it particularly bad advice myself.
Except there it's the higher level contacting humans.
Alternatively - the spatial scales are very different and an entire galaxy or ours is not observable by their 'naked' eyes.
Honestly, who wants to talk to some snot-nosed humans? They probably don't bother checking until the universe becomes one giant superorganism anyways. And even then maybe they just make their observations and ignore it as it tries to wave them down.