Frankly, Amazon should be held liable for any order that cannot be proven to have been ordered by the device owner (or authorized user) plus any extra time and effort required by the customer to make it right (e.g. time, labor, and materials or boxing it up and sending it back for a return).

Hell, it should also pay its customers for the hassle of finding themselves drafted into being beta testers.

I think the real problem here is the lack of a confirmation. How it should work: "Alexa, order me a dollhouse" Alexa: Do you want me to order an XYZ dollhouse? "Yes". Alexa: Delivery is expected on xx/xx/xx. or <anything else> Alexa: forgets about the dollhouse.

Last night my wife and I spent about half an hour talking and SIRI activated twice--neither of us said anything to her and she doesn't even understand my wife's accented English very well. Casual voice recognition simply isn't up to the reliability to do automatic orders yet.