I have a lot of issues with iTunes and iPods (how the hell do I transfer music from my iPod to my PC? This is really not clear), but I actually want to pay for music, and so far, it's the best fit for me.
It was really laughable when Sony installed malware on peoples' computers for having legitimately purchased their music cd, and then was unapologetic about it.
I always argue that people should pay for copyrighted material, rather than violate the copyright, but when I read some of the stories about the RIAA's activities, I feel like I'm playing the devil's advocate.