New seat alert app for pregnant commuters
bbc.co.uk
bbc.co.uk
Alexa: "Hello citizen, please give up your seat. This woman is pregnant."
Isn't that what the article says?
If you're pregnant and want my seat then just ask me - I'll always happily give it up.
Pregnant women may well pay for the app, but I think the only reason others would pay that much, for an app that will probably never actually alert them, would be to donate money to charity.
The lesson here for me, as a man who will never face the problem of not finding a seat when I'm pregnant, is that there are huge problem spaces that I have no insight in to.
This is an minimum viable product for a problem that I don't understand or have knowledge of. It won't work in every situation, and there are some huge problems to resolve in getting enough traction for it to be genuinely useful, but if this problem exists (and I'm willing to accept that it does) then I see this as a positive step forwards.
This is a really common situation with most startup ideas. If you ask people who have no information about the problem what they think you'll get feedback that isn't worth anything. This is one of the reasons why getting good feedback is hard.
One is whether the existing solution (asking) works well. I wouldn't know, and I'm fully prepared to believe that it doesn't. The old "breaching experiments" about asking for someone's subway seat come to mind - asking for a seat while pregnant is very different from asking for one with no reason, but there's still a strong impulse against asking strangers for concessions. Add in the possibility of a hostile response, and I certainly won't be making fun of anyone for "not just talking".
But the second question is whether the solution works any better. The requirements for that are "people download the app, keep location and bluetooth on, then notice the alert and respond". That, simply put, isn't going to happen. You don't have to tell me what the product is - just knowing it's a two-sided 'market', where one side is "do all of these tasks without a reward", I can tell you that adoption will never be high enough to count on the app (unless someone enforces its use).
I don't object to someone making this app, though I'm a bit uncomfortable with them charging for a product which will work approximately never (even for charity). But it feels more like an art/awareness project than an actual tool - it's motivation to consider the problem, but I can't see any road for it to be a solution.
As a founder I really do see lot's of value in technology to drive our society forwards, but I just can't wrap my head around some stuff..
Why not ask people directly?
Imagine public transport was full of 90% polite people who would happily give up their seat, and 10% assholes who'd get in your face for no good reason. And you couldn't tell those people apart.If all the polite people had the app installed, using it would let you address them and avoid the 10%.
I greatly appreciate the women who wear these badges: https://tfl.gov.uk/forms/23479.aspx because it makes it unambiguous. It can honestly be hard on a packed London underground train to tell the difference between a pregnant woman and someone who is simply overweight.
Also, pregnant women tend to hold their bellies. Overweight people don't. And if you accidentally offer your seat to someone who's chubby and has indigestion, well just tell them they looked like they had indigestion.
If they're actually just fat, or if they don't consider themselves old, or if they don't speak English, or they're upset at my presumption they're weaker than me, or they're mentally ill or whatever, no problem.
Of course, if there are people between them and your seat, there's a chance someone different will take your seat. So it's not an infallible solution.
I'd only been in London about 2 days, I jumped up like a good boy scout, conscious of the fact I was in the "priority seat" (for those outside of London our tubes have the nearest seats to the door reserved for those less able or up the duff).
This lady burst into tears. I tried to apologise, then just got off and walked.
Since then I've firmly put the impetus on those in need to ask.
I can't see such things as anything else as trying to use technology to avoid the possibility of embarrassment that comes with dealing with other people.
If you are doing this, the likelihood is that there is someone more in need of a seat than you, and possibly for invisible reasons (e.g. carrying a minor leg injury, first trimester of pregnancy, or just tired).
Some people in a certain age range (mid-late 60s) may be grateful for a seat, but don't want to think of themselves as old enough to warrant being offered a seat.
The person you think you are getting up for may not want to sit. When my wife was pregnant, she was inundated with offers of seats. She often refused, because on shorter journeys, the effort involved in sitting down and standing up again was greater than that of just standing all the way.
I'm also surprised to see this on BBC of all places, since Transport for London specifically makes "Baby on Board" buttons for pregnant women to wear to make it more obvious for commuters. https://tfl.gov.uk/forms/23479.aspx
I think some commuters might be just oblivious to the need some of pregnant and elderly folks, without actually trying to intentionally deny them a seat. I feel that raising awareness instead of reverting to an app, is a better long-term approach.
When my wife was pregnant (this was in London) she would specifically ask people if she could have their seat. Nobody ever refused, nor did they even appear annoyed. Even in very crowded carriages.
Of course, you can't argue when they're pregnant. My wife's 8 months pregnant with twins at the moment; I think she's probably at the point of admitting defeat but she's so enormous now people dive off their seats from a mile away anyway.
Not a hope in hell of getting her to pay £4 for this, or of anyone in a seat having the app I'd imagine either.
"Why should I have to give up my seat to someone just because they didn't use birth control?"
Edit: having said that, if they are looking at their phone or reading then maybe this app would work.
(Also, I don't get why you'd spend 4 pounds and hope for other people who are not pregnant to have done so as well, even though the same can be achieved by speaking. Not everything needs an app.)
And then when pregnant women ask for seats out of exhaustion and embarassment, they hear "no, that's my seat", and it's the elderly lady two rows farther who gets up.
This app is a perfect example.