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I got for free Norton Security with my new Dell laptop. On installing I was unable to enable windows defender or firewall. Norton takes over the security by default.

I contacted Symantec and had to uninstall Norton Security and install Norton Antivirus for the windows firewall to be activated.

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The first thing you should do with a PC is to delete all partitions and install a fresh OS. Even if you aren't installing Linux, you should download untampered Windows 10 (the same edition that the PC came licensed for) from Microsoft and do a fresh install without OEMware.

Or make sure you buy a "Signature Edition" PC in the first place, which is Microsoft's program for "junk free" systems [1] you can find in Microsoft Stores or if you ask the right Best Buy or office store.

[1] https://www.microsoftstore.com/store/msusa/en_US/cat/categor...

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