None of this internal faffery is evident to an end user. The only thing I'm disappointed with is the removal of lyrics
Maybe not, but the state of their desktop app definitely indicates something is wrong inside the company.
This is a symptom of a heavily mobile-first strategy. There are many developers at Spotify passionate about improving the desktop platform - and not just for feature parity with mobile.
The desktop works fine for me.
The mobile app sits at a black screen for 10 seconds when I try to look at my playlists
Same here. Also, the mobile app will always tell me that it has errors connecting when I have the Internet just fine...
You should see the linux app, it doesn't even have a maintainer anymore.
I would guess that being first to offer what feels like "all music" for free came at a great price.