- Terry Pratchett, Wyrd Sisters.
> The staff decided that many of the chief executive's responsibilities overlapped with those of the board, while other roles could be shared among other employees.
Far from eliminating political barriers, "unstructured" groups make them supreme. Without granting explicit designations for authorities, the only thing holding the group together is popularity. This means the best propagandists and most personally charming leaders (read: best flatterers; the people most willing to tell you whatever you want to hear) will be in control, regardless of their incentives, motives, or true qualifications.
Needless to say, this model is not going to work quite so well with every type of creative process and personnel.
But they were talking to leftist organizations. Often these people had communist / socialist / anarchist ideologies, so you can't just tell them: "Implement a hierarchy". And even when they weren't leftist, they were often all volunteer organizations, so you had the same problem anyway.
So their solution, was that when you set up a new organization, you start with it flat. You identify who takes on what roles, and define those roles formally. As you define those roles formally, you define what people have to do to get into that position, clearly and openly.
And that's it. You're still flat, because the positions appear to be emergent. You have a hierarchy, but no one feels like they're stuck under the rule of a shit boss, because everyone in those positions are meritocratically elected, there's now a culture of free movement between positions and definition of positions, and what you have to do to move from one position to another is transparent, instead of opaque as a way for people above to keep their position of authority.
How did they suggest dealing with changes over time, as members join and leave or shift roles as the organisation changes?