In this case, the false allegations were spread with the implicit goal of getting the government to spend more money/resources fixing problems that may not exist. If successful, that would result in a huge amount of waste, which harms real humans.
Even if it were a private organization, such allegations could directly result in harm to the human owners. For example, false allegations about bad food at a restaurant would mean the human owners and employees lose money. In much the same way, false allegations about a human might result in them losing their job.