I think the fallacy here is that you're not comparing apples to apples: I would be the last to argue that I could run a globally distributed S3 competitor better than Amazon. But I can (and have) run a massively simpler service with better overall uptime because it increases our options during upstream black swan events.
I'm not saying it's impossible. But I am saying it's dangerous to omit from this conversation the idea that introducing the very --point of option-- can cause worse reliability than just using the downstream thing in the first place.
We also have less than 15 minute incident engagement times, and don't let important pages slide through dinner. It's totally standard ops stuff: if one of the servers is down, we'll replace it when we get around to it. If they're all down, pages are going off.