Study: We're all internet trolls, sometimes. and some possible solutions

I like the Software from Civil company's proposed solution to internet trolls: make people evaluate three other comments before submitting their own.

Leave it to an entrepreneur to think of a solution. I hope we can solve the problem of forum pollution before someone asks the government to try and do it. What a mess that would be.

I smell false equivalence,"we're all rude sometimes, so let's be friends!"

The word "troll" has no meaning, and all meanings any more.