I too was very reluctant to let go of uber for the same reasons. It's difficult to let go of what is clearly an outstanding product. I also have mixed feelings about Kalanick. I love how bold and aggressive he has been in going to war with ossified privilege and wish that more entrepreneurs had his balls. But when I read Susan’s blog, I thought to myself “this cannot go unpunished.” The toxic culture has to be corrected, not just at uber but everywhere it exists. Creating a world in which our daughters will not have to experience what Susan experienced is far more important than the convenience of a great app. Unfortunately, people do not genuinely change their deeply ingrained habits unless and until they reach a pain threshold which compels them to change their core values. Uber needs to feel that pain right now for the greater good of everyone including uber. So I deleted uber and switched to using Lyft and, so far, the experience has been surprisingly good. It seems that the engineers at Lyft have done a really great job as well. I have found that, as a general rule, making the decision to do what is right even when it is uncomfortable is always the decision that leads to greater happiness.