This is a comment that seems to pop up quite a lot in discussions of the capitalist status-quo. (Often in a more confrontational manner, unfortunately.) I want to point out that having a solution is not a prerequisite to talking about the problem - if that is what you were implying - that is getting things backwards.

Abolishing wage labour, which I believe can only be done via putting the means of production and land capital (i.e in totality private property) in control of and ownership of the workers (i.e all the workers) collectively. The creation of direct democracy councils (with delegates subject to instant recall) each with completely voluntary participation. No council rules over any other council. The workers use the collectively owned machinery and resources, and take home the product. Those who do not work get nothing, unless having prior entered into agreement with a council for charity. Workers may form groups in which each person's products are 'pooled'; the distribution of these is decided democratically, for example workers may agree to give 10% of their product, or the whole surplus product to the elderly or infirm. Though this is just an example.

Managerial positions are of course kept (as managers are wage labourers too), the only difference is that there isn't someone at the top to collect surplus labour.

This is otherwise known as anarcho-Communism, or some variant of social anarchism. I am reading into communalism too (Bookchin) and the question of how those in service jobs can own their labour is an interesting one, I'm not aware of the current research on that.