I am not being sarcastic and I use it and I have used it for years. I consider myself a "hardcore greybeard", or a neckbeard, which is what you actually meant ;P
I don't agree with the support thing though. Most Gentoo users are knowledgeable; developers are always on irc/forums lending support; certain commands such as `emerge --info' make it easy to figure out what the state of the machine is regarding flags/masks.