Essentially, what the city has chosen is a solution for middle to upper class people, while ignoring those less fortunate. Essentially, your going to be paying $10 round trip minimum, whereas a bus would have ran anywhere from $5 to $6 at point of use, and it is not accessible to the poor/lower middle class.
Programs like Safe Place also are hosed with these Uber based solutions. What is the kid who just got beat up by <insert attacker> supposed to do? Their phone (if they had one) is probably busted, and its a couple mile walk to anywhere safe. The city didn't bother to put any call buttons out to hail a ride in these areas either... These aren't rare scenarios, and it is totally possible to do something besides busses and still serve the poor & disenfranchised well.