This was the best take-away for me:
I also learned that my best tactic was to reconceive my bewilderment as curiosity,
and give free rein to it. I asked a lot of “why” and “what if” questions,
forsaking the “what” and “how” questions on which most senior leaders focus.
[...]
My beginner’s mind helped us see our blind spots a little better, as it
was free of expert habits. We think of “why” and “what if” as little kid
questions, but they don’t have to be.