Why Harvard Business School Is Under Fire
economist.com
economist.com
There's also the case when a private equity firm takes over a company and in the name of profit makes it hell on earth.
You basically argue that managers have their strength in certain areas (e.g., financials) but not in others. So what? That's the same with any other profession :-)
Sometimes they're right; often they aren't.
I think the point is that managers/executives whose only strength is business/financials tend to make poor leaders.
Consider, for example, AirBNB - not exactly experts in the hospitality industry: https://www.airbnb.com/about/founders. A hotel chain, with all their issues of real estate, zoning, construction, maintenance, room service, reservations, and so on is very complicated. Just running a bed-and-breakfast is a full-time job. AirBNB founders didn't think that they were better at hotels or B&Bs than existing veterans, they said "Why not use the Internet to connect people with living space at destinations with people who want to go there?" and wrote a website for that. In practice, they had some trouble with zoning regulations, subletting agreements, and destructive tenants - "Who could possibly have known it was so complicated?" - but in the end the appeal of just renting out personal space has proven to be a powerful idea.
The problem with HBS is that they seem to claim that applying generic business skills like financials and cost-cutting to an existing industry have a similar effect. The problem is that they don't.
I think you just helped me to make a connection. I think what we are seeing is that technology skills with some business acumen out-competes pure business skill in generating efficiency.
This lines up with a book I just read[0], which recommends that developers become independent "efficiency consultants". [0]https://leanpub.com/developerhegemony
I wouldn't say "out-competes" globally, but rather "in the context of disruption." (Which the tech industry has largely been in for the past 80 years)
The problem with MBAs is that they're not (generally) suited for the CEO role in an innovative company. A CEO is making strategic, long-term decisions, and those are vastly improved by deep, subject matter expertise.
Some MBA CEOs manage to cultivate that (I'd say in spite of HBS-alike), but generally they focus on the things they already know and were taught in school. Which are exactly the wrong things to chase when you're trying to disruptively innovate.
Plus HBS and the like have 100% incentive to sell their expertise as applying to as broad and high a market as possible. Rather than saying "Your MBA qualifies you for upper middle management, not leadership."
It really wasn't that complicated, until they got to a few million users. Before that they just spread through friends and word-of-mouth, so the user population was relatively nice and very similar to the couch-surfing community.
Maybe nobody actually knew what specific complications would arise, but at least the VC's should have known that generic complications would arise when they tried to scale the company...
If a startup fails, then the effects are primarily only negative for a very small number of people, most, if not all, of which were more than prepared for the prospect that the startup would fail.
I would say that an MBA prepares one to be a CFO, or maybe even a COO, but by itself it probably only prepares one to be a CEO in the financial industry.
Huh. I never heard it summed up so succinctly. I think you've hit the nail on the head - ignoring technical expertise in the field.
In case some people need context, this is referring to John Scully (previously president of Pepsi-Cola) then CEO of Apple during Steve Jobs' ousting in 1985.
Edit: updated to clarify that John Scully was previously president of Pepsi.
Jobs is said to have lured Sculley to Apple by asking, “Do you want to sell sugar water for the rest of your life, or do you want to come with me and change the world?”
[1] https://www.amazon.com/Who-Says-Elephants-Cant-Dance/dp/0060...
Lou had 1993 until 2002. Scully had 1983–1993. I think Lou had the .com boom on his side. Scully not so much. There's definitely a deflection point around 1994 where everyone did a lot better. I guess the question is how did IBM and Apple perform relative to some benchmark under those leaders and even that could be just luck. Microsoft certainly outperformed both thees companies by a huge amount of this time period: https://www.google.com/finance?chdnp=1&chdd=1&chds=1&chdv=1&...
So compared to MSFT both were huge failures.
[EDIT: it's interesting that at least during some Scully's tenure APPL tracks MSFT fairly closely... So at least during those years he was as good as Bill Gates? :) ]
It turns out that to manage things effectively you need to understand them. Who knew?
I used to live in Boston and a friend (who went to Harvard) once related to me his view that the point of this was to ensure high earning employment for the otherwise inexperienced and overly sheltered children of the wealthy.
The other contribution of HBS was to deeply entrench the cult of "presence," extroversion, and alpha signaling as the single most important quality for leadership. There's an excellent book whose title is escaping me that gives a great history of the "extrovert ideal" in the West.
https://www.amazon.com/Quiet-Power-Introverts-World-Talking-...
The honorable People of the Corporation would never dream of altering their annual reports to the Market by overstating production in order to recieve the Good Capitalist award and gain foreign travel privileges from the Corporation Planning Committee - you sir are certainly an imperialist spy for suggesting otherwise and should be sent for Reeducation!
I've lived on the East and now the West coasts, and the manager caste ideology of the East is clearly why the West has completely dominated in innovative business sectors. Boston and Cambridge should be Silicon Valley and almost was, but the mentality killed it. Being a maker and a doer actually pegs you as a lower class, or at least that's the mentality I ran into.
I actually had people there tell me I should not "do." "Executives don't do anything." Direct quote.
The critique of the moral underpinnings of the faculty, teachers and students seems legit and a a noticeable break off from earlier times, like when Harvard Business School (HBS) was founded. The critique in its essens is basically accusations of decadece. This "post-modern decadence" is in reality a much wider phenomenon that not only has affected the globalised business schools, but also the humanities and social sciences. If business schools have contributed to the weakening of business morals, then humanities and social sciences have weaken the social cohesion by pursuing cultural nihilism that rejects the national community and responsibility that for long was an essential part of citizenship. I hope these new realisations critiques will be used constructively.
The Forbes article makes the argument that this approach is not only bad for society, but is responsible for the decline on return on capital since 1970. Despite the focus on the pursuit of shareholder value within each company, the overall result has been a decline in shareholder returns.
Think about that for a moment. The only point of this form of capitalism is high shareholder returns, and it's not delivering even that.
[1] https://www.forbes.com/sites/stevedenning/2013/06/26/the-ori...
All those Fortune 500 CEOs probably know it's wrong. Otherwise they'd be thinking twice before implementing "Corporate Social Responsibility" programs.
That isn't to say that a narrow view of a company's stakeholders isn't a problem, perhaps even a pervasive one. But most threads I've come across on HN et al on the topic have elevated it to the status of a religion, where people are utterly convinced that it's not possible for a company to be anything but blindly profit-driven.
The unfortunate part is where this supposed doctrine is used repeatedly to excuse companies' worst behaviours: "Amazon cannot install air conditioning in warehouses that have people fainting in the summer, because that would clearly cost money and Bezos would be criminally liable for leaving money on the table".
[1] For those who don't know precisely what I mean by this, it essentially means that there's literally no possible action the accused could take to prove otherwise.
Simply point to CEOs outrageous self-serving compensation and other perks, and numerous conflicts between active investors and management. https://en.wikipedia.org/wiki/Proxy_fight is a well known thing.
"No popular idea ever has a single origin. But the idea that the sole purpose of a firm is to make money for its shareholders got going in a major way with an article by Milton Friedman in the New York Times on September 13, 1970."
Not that there's any way to test that claim bet.
For about forty years, capitalism had ideological competition. There was a competitor, and capitalism had to deliver a better standard of living to compete. With the competition defeated, capitalism has a monopoly, and acts like a monopolist.
"If you want a vision of the future, imagine a boot stamping on a human face--forever." - Orwell
I mean, going off of Friedman's nonsense deriving a feeling of accomplishment from your business would be meaningless.
[1] https://unlearningeconomics.wordpress.com/2013/02/08/against...
It has a decidedly political slant pushing for exclusively pro free-market policies and only awarding it those studies.
The linked Economist article is a bit strange, it starts with an interesting opening discussion on the books topic, then dismisses the entire thesis of the book in a sentence and gives a quickly put together comparison of HBS to a business, and some recommendations with little analysis to support the changes.
...They should have just focused on the book and critiquing that.
It did reject that, after noticing that it's just fancy language for 'racism'.
Because it sounds like a strawman or throwing the baby out with the bathwater, depending on how you mean it.
That being said, it's either very dishonest or extremely narrow-minded to claim that racism is the only reason someone could care about a cohesive national identity. Just because it doesn't suit my view of the world doesn't mean no one gets value out of it, and in fact I'm acutely aware of the extra work required to connect with someone without a shared cultural background (I just happen to think it's more than worth the benefits of such a philosophy).
On top of that, this belief in a cohesive national identity is entirely possible without going anywhere near racism. "Blood n' soil" nationalism doesn't have much claim to relevance in a nation of immigrants like America, so our identity as a country is ideally built around people choosing to voluntarily join a society based on shared core values instead of the historically-common form of national identity built around ethnicity. It's possible to hold this view while having absolutely no opinion about someone's race: one could consider an ethnic nationalist (e.g.) Norwegian refusing to accept our values to be just as unfit as anyone else.
You'll find that the world gets a lot more interesting if you don't desperately rush to pattern-match everything you hear into one of a few trite buckets that comprise an overly-simpleminded model of the world and its people.
Then, when people demand some women shouldn't be wearing this or that piece of clothing, the definition of "national identity" seems to have shifted somewhat.
Did you even read my comment? The whole point I was arguing against was the impulse to tar every person who feels positively about nationalism with the same brush. Saying things like "nobody can disagree" and "the definition seems to have shifted" means you clearly haven't understood a word I said.
Since you're having such trouble with these pretty basic concepts, I'll lay it out even more clearly.
1) We're talking about a group of people that has more than one person in it.
2) You made a blanket statement about this group of people presumably based entirely on reading the comment section of Daily Kos.
3) I provided a counterexample that I have happened to come across that doesn't fit your criteria: there is a subgroup within the group we're discussing that has principled support for nationalism without touching any of the negative things you're describing (particularly racism). Even though I disagree with these people and in some ways their philosophy on society is diametrically opposed to my own, I'm not simple-minded enough to think "hurr durr any group of people I disagree with hold the same set of beliefs as any other group of people I disagree with" (which in this case, means that it's possible to hold these views _without_ being racist).
4) You failed to actually read my comment, pattern-matched a couple buzzwords and decided to respond by....doing the exact same thing and lumping in every person who might think that a national culture has advantages into a much-larger and more specific set of views. Against my fading hope for your reading comprehension, I'll repeat again: the fact that some people believe in both a national identity and racism doesn't mean that all people who believe in a national identity are racist. I'm not saying this like it's some mathematical proof, I'm thinking of multiple specific people, either whose writings I've read or whom I know personally.
> Then, when people demand some women shouldn't be wearing this or that piece of clothing, the definition of "national identity" seems to have shifted somewhat.
What on _earth_ are you talking about? I suspect this topic is hopelessly beyond your comprehension. _Nothing about the point I made and the people I'm describing include the views that you're talking about_.
These trade-offs are also the reason why more liberal Western societies are plagued by a new generation of social ills and inefficiencies. I happen to be an very liberal person but it's easy to see that people sometimes respond poorly to the absence of value or things to believe in, no matter what these values themselves might be.
Although the person you replied to did cite a medieval concept, it's still very much relevant in the modern world since we now have to deal with anomie on a large scale. I do hope the liberal modes of thought will prevail however! But if there were no trade-offs they would have won out a long time ago.
Yes, it's because we have tribal roots: we have spent 99% of our evolutionary lifetime in groups of countable quantities and competing with similar-sized groups.
> Clearly the fact that they are widespread instincts indicates [..] there is a trade-off at the societal level.
No, it merely indicates that there may have been a positive trade-off for this trait. Assuming that every trait is a net positive now or must have once been a net positive is a naturalistic fallacy.
> people sometimes respond poorly to the absence of value or things to believe in
Since there are narratives out there that do not paint artificial boundaries (and some do, but do not pursue confrontation because of it), this in no way excuses racism, jingoism, or nationalism.
"Took a class, big fun
Modern Ethics 101
First day learned why
Ethics really don't apply"
- Steve Taylor> Even in Silicon Valley, where HBS is relatively weak, about 10% of “Unicorns”—private startups worth over $1bn—have at least one HBS MBA as a founder.
As to the article, Not really sure what the content is. Evidently HBS has
> become a breeding ground for toxic behaviour, with conflicts of interests rife within the school, and its alumni responsible for pushing a rapacious form of capitalism that explains many of the ills of the world’s biggest economy.
but they don't really provide any evidence to back up that claim or to disprove it.
Duff McDonald did a live interview on CNBC a few weeks back and cited examples. This economist article was weak. Mr. McDonald's primary argument is that HBS teaches students to focus on Financials and not the Business, thus creating weak companies.
No doubt in my mind HBS has been widely influential. Their book on strategy (simply called "Strategy") is an excellent collection of articles any startup founder would do well by reading.
I find it interesting however that the task of building a new business is really very different from the art of making a business profitable and sustaining. Most schools still concentrate on the latter part, assuming their job is to get their students placed in a Fortune 500 company.
Here is a link to the one I was talking about:
https://www.amazon.com/Strategy-Seeking-Securing-Competitive...
That said, I'd love to hear the discussion about the topic, because in my experience it's true.
> but they don't really provide any evidence to back up that claim or to disprove it.
They are paraphrasing a book by Duff McDonald - I'm guessing the book goes into the meat of it. There is a NYT review of the book[1] that offers a bit more detail into the allegations, including the paragraph below:
> In virtually every instance, McDonald contends, Harvard has obsessively pursued money, sending a disproportionate number of its graduates to consulting firms beginning in the 1950s (it was all but synonymous with McKinsey), to Wall Street in the 1980s and to entrepreneurial start-ups once initial public offerings became the rage in the 1990s — and provided intellectual justifications for its actions. Much of that wealth found its way back to the school itself. Its professors earn enormous sums as consultants to businesses populated by their former students, who also give generously to their alma mater...
1. https://www.nytimes.com/2017/04/24/books/review/golden-passp...
Is this Harvard pursuing money, or its students pursuing money and prestige (presumably the reasons they went to HBS in the first place--hardly anyone goes to business school primarily because of an intellectual curiosity about management theory)?
We all know that access to capital is a huge advantage when starting a business.
Look at Musk. He was going around to his social circle begging for money to make payroll right before the government contract to SpaceX came in.
That's going to be far more effective if your social circle includes HBS or Stanford MBA grads as a founder.
Some of the best content I've read has come from HBR. Articles on leadership, communication, resiliency... some really great stuff. I was getting close to a membership because of how frequent I visited.
But that was a bit ago. Now... it's definitely gone downhill. I made the mistake of following them on twitter, and WOW do they peddle some bullshit.
> its alumni responsible for pushing a rapacious form of capitalism that explains many of the ills of the world’s biggest economy
Yup. One I saw recently was on why companies should defer profits till next year and focus on growth instead. Straight out of SV playbook.
Also, deferring profits for growth has been a valid strategy since the beginning of commerce itself. SV didn't invent it, nor is it a "bad" thing. It's typically how all companies grow. Do you think Ford Motor Company was profitable from Day 1?
it gives companies a veto over case studies written about them
Which is not a bad thing in itself - just look how absolutely magnificent Amazon has become in the last few years. AWS has revolutionized hosting and to be honest shopping on Amazon is way better than what was before it: shopping on ebay and getting scammed left and right.
It turns out a lot of HBS grads were going to work structuring mortgage securities back in 2005-8. They're all going to Silicon Valley now.
You have been warned.
A leading indicator of saturation, if you will.
Blaming Harvard for this enables us to ignore that there is a fundamental issue with the structure of our society.
This represents a change in the way of thinking of the executive team. It used to be you could buy a share of a company like Google and be paid out (in dividends) a portion of profits. The stock, in and of itself, was valuable. Now that's no longer the case. The stock only makes you money if you can find some schmuck to give you more than you paid for it. So the primary pressure is not on the CEO to make more profits, but to make the stock price go up. Correlated we would hope, but not the same.
My feeling is that this is what happened to Yahoo. It was, by all accounts, a decent company. But an activist investor got involved, started running negative PR on the CEO and it became "groupthink" that he was incompetent, and he was finally ousted.
So the t->infinity result is that the drive is to increase stock prices. In the board room, the question is always, "how can we increase the price of our stock?" Anything that is not illegal is on the table. If you don't take those actions, the board will find somebody who will.
That's why, when bad things happen, it's really a strawman argument to blame "greed" and "lack of ethics." Anything that shouldn't occur needs to be regulated against, or it will occur. Call it the many-worlds hypothesis of evil.
I think your conclusion applies equally to boosting stock value and boosting stock returns/company value.
The key difference being that boosting stock market value includes a PR component, in addition to any core value creation the company may do.
A rising tide floats all boats, though. The problem that the board has is the same problem that any large company has - when you can't familiarize yourself with everyone and every part of your business, you tend to replace them with abstractions, and when you replace them with abstractions, you tend to emotionally disengage from the faceless abstractions and make decisions affecting those abstractions without a real understanding of how it affects emotional change on the ground.
This is why, let's call it activist management, is important. When management cares about its direct reports, and pushes their interests up the hierarchy, it leads to longer-term thinking. When people at the top of the hierarchy replace voice-listening with number-reading, they start to make shorter-term decisions.
True, although HBS serves as incubator and training ground for the next-generation of management consultants and bankers, many of whom will eventually become Fortune 500 executives, politicians, government consultants, etc. These are people who have an undue influence on the system.
2/3 of HBS = BS2/2 of BS = BS
These are textbook conflicts of interest. What respectable academic institution gives corporations veto power over what's written about them?!
Everything a number on a spreadsheet.
It's like trying to live your life based upon the rules of a game. At one time, a board game. These days, a computer game.
A very thin abstraction of real-world experience and the latter's diversity and complexity of values and relationships.
[1] https://www.youtube.com/watch?v=4eBmyttcfU4 [2] https://www.youtube.com/watch?v=_cMXWcME_vQ
There were concerns in the article about companies having some control over which case studies HBS taught from. Wouldn't making the school public in this way hand industry even more control over these things? Who would control it? Who are the Harvard board of regents, and would the public be able to hold them accountable for their decisions?
How does newly printed money that flows to robots affect prices of goods?
I'm not familiar with Business Schools so this is a genuine question.
That said, I wouldn't say there are large philosophical differences between them.