If it's a friend there's probably some flexibility depending on the context of the friendship.
But if the "friend" feels the need to file a complaint rather than talk to the person about it then clearly the comment wasn't appropriate.
But if the "friend" feels the need to file a complaint rather than talk to the person about it then clearly the comment wasn't appropriate.
I can understand most of the listed complains, but both the "princess" reference and the one about the hairdressers sending supposedly racists code messages sound more like if some problems are also somehow with the people that complained.
No. It's okay to say this to someone you know well and who you know won't mind. But the default position is "don't say this", and so the people who have a strong negative response to it are not "particularly touchy", they're normal.
Most probably normality - like beauty - is in the eye of the beholder.