https://twitter.com/wakaba_en/status/322751026211983360 https://dribbble.com/shots/1046492-Dash-app-replacement-icon
There are companies like Nestle, IBM and Coca-Cola with much shoddier business practices that I am pretty sure you wouldn't mind doing business with. Bill Gates also did many shady things in the past, yet am sure you used Windows, so did Steve Jobs, Jeff Bezos and Eric Schmidt etc.
"We need it to be accurate, right? So, accurately stated, we believe the account was linked to an account with fraudulent activity, and accurately you are working with Apple to unlink your account and bring the account back into the program."
"We want to work with you, right? But we want to make it clear that WE didn't make a mistake."
I've never had customer service that bad from Apple before. The ONLY THING this guy wanted was for the guy to write a blog post saying Apple didn't make a mistake!