Hacker News Reader

Comment by quizotic | Hacker News Reader

Yeah, another case of "blame the person" instead of "blame the lack of systems". A while back, there was a thread here on how Amazon handled their s3 outage, caused by a devops typo. They didn't blame the DevOp guy, and instead beefed up their tooling.

I wonder whether that single difference - blame the person vs fix the system/tools predicts the failure or success of an enterprise?

View on HN

I think it's a major predictor for how pleasant it is for anyone to work at the company, and thus a long term morale and hiring issue.

This is the sort of situation that makes for a great conference talk on how companies react to disaster, and how the lessons learned can either set the company up for robust dependable systems or a series of cascading failures.

Unfortunately, the original junior dev was living the failure case. Fortunately, he has learned early in his career that he doesn't want to work for a company that blames the messenger.

The Amazon DevOp guy was fired for that mistake, just FYI.

Have any proof of this?

Why do you all act like one party needs proof, but only because they are refuting what was said originally, also, without proof.

Neither is providing proof, so asking one party for proof and not the other is obviously absurd.

In the absence of proof one way or the other, people believe what seems more reasonable to them. Not particularly absurd at all.

That's a pretty huge claim you've got there, with no proof.

Reply on news.ycombinator.com