Despite the negative press Uber is growing, revenue is growing, and the average Joe doesn't really care about any of this as long as his ride to work still costs less than a taxi.
One thing I find interesting to consider is how "uber" succeeded in becoming a verb in popular language similar to how "google it" is the equivalent of saying perform an Internet search. Once something gets ingrained in language like this I feel like it affects us psychologically - the average Joe can still choose between Uber/Lyft/xyz, but it's so easy to forget the competitors' names when other people are using language like "uber over here and meet me".