1. I believe it began with the hacker getting DOB/SSN. 2. Called wireless provider, and hacker forward all calls and texts to a burn phone. Eventually, the hacker ported my wireless phone to another provider/number (not sure which), and the phone registered to my provider did not work anymore. The landline phone was also forwarding calls to another number.* 3. Hacker gained access to email (as that email was also within the telco's site). At the beginning, the hacker did not reset the password. After I changed the email's password, hacker was still gaining access to our emails and he/she eventually reset the email blocking my access. (reason was all the text and calls was forwarding to his/her burn phone so he/she can reset the pass anytime) 5. Requested 2FA from bank. 6. Gained access to bank account.
This was over a course of 3 months. It was a nightmare to resolve and paranoia still remained. The hacker later on went opening several bank accounts. Fortunately, this was discovered early. The entire situation was communicated to the FBI, local police, and bank institutions, but I do not think anyone cared.
*I saw two numbers that were being used within my wireless account site to forward the calls.