Uber Account Hacked, Terrible Uber Customer Service

1. Received an email saying my account info was updated. 2. Unable to log in in phone app or website 3. Uber doesn't recognize email or phone number so I'm not longer an 'active' rider.

Got these Uber responses:

Email 1: Hi, We do not have any active rider accounts in our system associated with the information that you provided.

If you have an alternative phone number, or email address, that your existing account might be associated with, please follow up with us and we'll be happy to take another look.

Email 2:

Hi, Uber policy limits our ability to share account holder information. This information can only be shared via the process outlined in our Privacy Policy.

For guidelines on information typically requested by local law enforcement, please visit this page.

Note: I already blocked the ccard, and nothing was charged.