Could have used this coming back from Rome to the United States via Spain. Ended up going through customs 4 times just to make a transfer.
Curious how difficult it was to do this for 500+ airports so quickly, especially since you're a private company and operating beyond security gates in an era of permanently heightened security.
It wasn't easy to launch in 500 airports. Through a ton of research and work, we were able to partner with many companies and individuals who had the appropriate access at each airport. The key for us was that we wanted to create the one trusted, consistent place book this service.
We provide you with a dedicated agent/problem solver (pun intended) that takes you from curb to gate and gate to curb. We're also really helpful on international trips where there are language barriers and insanely long immigrations/customs lines.
We also make sure you're safely off in your vehicle when you exit the airport and your'e not getting ripped off on a taxi or car. For example, in places like Mexico City or Beijing you're swarmed by drivers trying to get you in their car as soon as you exit the airport.