[1] http://www.mass.gov/ago/consumer-resources/consumer-assistan...
I assume that he assumed it would just be a couple letters drafted and they would cough up, but they really dug in their heels and used the dialog between the lawyers to extend hassle, and it took a bit more than a few letters. We didn't settle until the day before the court date.
Needless to say the $500/hour bill for his services pretty much nullified the settlement, and when the process concluded he politely informed us that this was a little below his scope as our retained lawyer and to gladly not bother him again with things quite so trivial and time consuming.
Frankly, at $500/hour, I would politely tell him that I will bother him with whatever I need, he's not doing me a favour.
How, exactly does one "retain" a lawyer?
Is that a formal, monthly-fee kind of thing, for the ability to call them up for questions and advice?
Or is it more like an informal, having done business in the past, maybe for a larger lawsuit, getting to be friendly, and knowing a guy who knows a guy, sort of thing?
That money is held by the firm and Billings are placed against it until time to top it off again.