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Comment by mosselman | Hacker News Reader

I was a customer of Candy Japan for a while (3 months) and I really liked it. The candy selection was very interesting and fun. A while back I tried a competitor and their selection was very boring and the candy they sent didn't feel very special.

The reason I cancelled with Candy Japan was that I found it a lot of money for candy. Not so much a lot of money for the service. Also, candy is just unhealthy, so I am probably better of spending that amount on fruit and vegetables.

Overall the candy selection is what would make me choose Candy Japan over a competitor if I would ever choose a candy service again or recommend one to friends.

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Healthiness is a factor. I wonder if they would be more successful if they delivered less often, say once every 3 months.

Or maybe an email prior to shipping.

"Want to send this months shipment as a gift to someone else? Click here to change this months delivery address."

I totally agree. I would 100% resubscribe if it had an option for once every 3 months. I like it as a rare treat, I just wouldn't want it twice a month. I subscribed on two different occasions, but only for one month at a time. I'd hate to have to keep subscribing and cancelling several times a year.

Yes I very much agree. I would probably subscribe again if I would receive 0.25 or 0.33 of the packages throughout the year at 0.25/0.33 the price.

Totally agree. Subscribed for a few months and the candy was amazing. We ended up with a cupboard full though as apparently we just don't eat that much candy! I had to cancel the subscription but not because of any issue with the product selection itself or the customer service.

Maybe the package frequency should be a setting. I have this for a toothbrush subscription.

I have the same option for a shaving subscription

Sounds like you would be a good customer for 'graze.com' - they make sure their customers recommend to friends and give freebies out to keep you hooked in:

https://econsultancy.com/blog/6784-graze-a-model-for-network...

Haha, thanks for the recommendation. However, I have no problems with buying the things I like or need. I don't need overpriced services to provide me with basic groceries at steep margins. There just aren't any Japanese candy stores near here, hence Candy Japan.

Share your candies with others, man.

I did at some point, but then I am just distributing the diabetes to others and paying for it myself. So at the end having a $30/month subscription for candy is just not worth it to me.

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