Why is Zcash terrible for privacy?
The wallet balances are not public if you use the private option. You're right that privacy is optional, and that is not good. But those who do use the private option do indeed get good privacy.
As for the CEO's statement, I haven't seen it. I also don't think one should be basing their decision on whether to trust a cryptocurrency's privacy claims on what their CEO says. It should be based on audits of the source code.
And aren't private transactions like 5% or so, making them very visible?
https://explorer.zcha.in/statistics/network
I agree that unenforced privacy is not good.
No mining pool, exchange or high throughput business is going to send secure transactions.
Although, maybe they could charge extra for it.