The opening anecdote of this article is not a great look for Palantir. 100% consistency with the underlying database ACLs has long been one of the major selling points of the Gotham platform; perhaps the most important one.

The fact that (according to the FOIA emails, per the article) the gang detective was asking for a fix for the ACL on a specific record and not hearing back for months while the record remained accessible to other officers who should not have seen it is especially surprising, and bad.