"Employees told us the company is “a shitshow,” with a lack of product direction, talent leaving and employees secretly using Spotify."

Weird. I never really thought about SoundCloud and Spotify being actual competitors. I've always felt that SoundCloud did a lot better with indie/obscure artists, remixes, and the whole "soundclown" meme genre, whereas Spotify did a lot better with commercial/mainstream artists and albums. I use both frequently.