I dreamed of working on Firefox in 2004, took some scenic detours, and got here in 2014. It’s absolutely amazing now. But my first year was extremely difficult, especially as a new remotee. The Brendan Eich thing happened on week 3. Chrome was eating our lunch, and Mozilla was focused on shipping a phone. The company was split along that fault line, with platform engineering straddling both sides. We were losing. We wondered if we’d survive. Some of the Glassdoor reviews reflect what was indeed a tumultuous and uncertain time.

The culture was in tumult too, “old guard” vs. new. Some reviews were written by people who made terrific contributions at one time, but couldn’t turn the corner and took that anger out the door with them.

We re-org’ed (so many re-org’s!). We have an amazing executive and director-level team. We’re well-run, in great financial shape. Our culture has changed (inevitable), and I like where we’re going together. We’re lined up behind Firefox, and we’re doing terrific work again.

I tell interviewees that working here can at times feel like living in a Reddit thread. There are amazingly thoughtful, generous, and mind-glowingly smart people working on the hardest problems across continents and time zones. Sometimes there’s acrimony or trolling. We’re all here because the things we create together can only be made here. We go head-to-head with competitors 50-100x our size. I could go to those companies, and I wouldn’t have a fraction of the impact and the responsibility I have at Mozilla. No company is a fit for everyone, but for someone like me, it’s hard to imagine being happy anywhere else.