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Looks cool although I think the article is overblowing the negatives of Slack-esque communication and underselling the benefits. Especially considering he was highlighting more about communication issues his team is facing that probably could have been addressed without switching tools.

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There is no communication issue that cannot be addressed with Slack, because Slack imposes almost no structure on its users. That doesn't mean you want to use it for issue tracking. I think of Slack as UDP for humans - it's very powerful, but it's something you have to make work. If a higher-level communication protocol already exists that fits your needs, might as well use it.

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