Hacker News Reader

HNHacker News

Top New Best Ask Show Jobs

Comment by MBCook | Hacker News Reader

Full thread

MBCook·

Lovely. I just signed up for the unlimited plan on Verizon about a week or two ago.

Now I have NO IDEA what my situation is or which tier I'm effectively in.

View on HN

You stay in the same plan, none of the new tiers. They don't morph into new plans magically.

However, you're still restricted to the 720p video cap.

So it's still pretty shitty.

Given that I'm pretty sure I've been experiencing their "test" that's an improvement.

I was more worried I was going to be stuck in the 480p tier.

Worry not, you signed a contract. If they change the terms of the contract, demand they keep your service unchanged or cancel as a breach of contract.

Knowing phone companies there's probably a part of that contract it says that they're allowed to change it and that I can't sue, I can only choose to drop it without penalties.

As if I would be allowed to use a lawsuit anyway, I'm sure I'd have to use mandatory binding arbitration.

There's no need need to sue unless you've somehow been damaged. Dropping service and keeping your 600 dollar phone or returning it used is more than damaging enough for them.

Except most customers now buy phones in installments without a two-year contract. Fortunately with LTE the $600 phones work on multiple carriers.

If you sign a 2 year contract and don't get the phone you're kinda getting ripped off.

I own my phone.

Should I switch to the carrier I left because they have no coverage? The one that's going bankrupt? The other one that's probably going bankrupt tomorrow that tried to merge with them? Or maybe one of the MVNOs that's really just one of the above?

There isn't much choice available.

Reply on news.ycombinator.com