However, your experience is not universal and your comment, rather than criticising the platform itself, actively disparaged current users of it, which is unconstructive and offensive.
The problem is that certain types of people - irrespective of intent - are poison to other people. The problem is that we can be our own worst enemy.
How can we build a social platform and protect the users from each other? To protect the users from themselves? Especially when the steps necessary might be diametrically opposed to the bottom line. No idea. I wonder if it's even possible to devise such a system.
I believe the real problem is in us. It is not just the fact that poisonous users exist. We should be immune. We aren't because we lack the self-awareness and lack the courage to break free from these platforms when/if they become unmanageable. We should be mindful of others. We are taught to celebrate freedom, but when have we celebrated sensitivity and mindfulness of others?
He goes on to further imply those using it have low self esteem, are jackasses, or rich people with complexes. That's an addition to the comment that doesn't contribute to the discussion.
His comment is both useful and germane.
However I think opinions can be dissenting, and even incendiary like mine often are and still contribute to or spark meaningful discussion.
And this is a difference in opinion I'm fine with. If I wanted everyone to agree with me I would adopt a vastly different writing style.
if the shoe fits...