'punished' is not something needed. In a capitalistic society, I can simply choose not to use your service. But if you give me a way to get ahold of you, I'll give you a tracking number that was not delivered on time and a bogus status added. I wish it was the only time this has happened across the years.

The typical complaint is that you're at home, waiting for a package. You check the tracking all day "on the truck". Then at one point, it says "no one home".

Uh... I've been at fucking home all day.

Or worse, see the truck drive by your house, followed by the tracking updated to "no one home".

That's a fake delivery attempt.