After factoring in industry wide targets of 25% direct food costs, 25-35% staff costs, and 25% overhead - why give the whole profit margin to Seamless?

As an owner of a restaurant and beer garden - experiencing first hand their unreliable technology, driver dispatch, and support staff - I dropped them after a few months.

We also added notes in all our deliveries as a disclaimer that we did not hire the drivers - and that customers could call us directly for future orders - bypassing Seamless - to help support their beloved local business.