> There are good reasons to use Zsh beyond its autocomplete system...
zsh also performs much better in practice than bash. Not only does it run the same code faster, it subsumes a great deal of functionality that normally requires external utility calls (which are very slow) into the shell itself.
For example:
* zsh has native floating-point arithmetic, so no need for `awk` or whatever. It can even format (digit-group) the numbers
* Regular-expression matching with =~ can be replaced by extended globs (which offer similar functionality but are significantly faster in most cases)
* `basename`, `dirname`, `readlink -m`, and `readlink -f` can be replaced by parameter-expansion modifiers
* `sort` can be replaced by parameter-expansion flags
* `grep` can be replaced by parameter-expansion flags and extended globs
* `find` (including its `-type` and `-exec` features) can be replaced by globs
* `date` can be replaced by prompt expansion or the `zsh/datetime` module
* `cp`, `mkdir`, `rm`, and so on can be replaced by the `zsh/files` module
* `stat` can be replaced by the `zsh/stat` module
* `column` can be replaced by `print -c` or `print -C`
> there are massive swaths of the program, entire subsystems, that are more or less completely undocumented
Like what? I'm not sure i'd noticed that myself. Sometimes the documentation is vague, maybe hard to find (e.g., the completion system's documentation is a bit overwhelming), but it's always been there when i went looking for it.
> Also, the ad-hoc "plugin" ecosystem is in a strange and fragmented state.
The plug-in ecosystem (i assume you mean OMZ, zplug, and stuff like that) is entirely unofficial and most of the zsh developers don't seem to care for any of it because it tends to be slow, error-prone, and often just unnecessary. It's also a major support burden for the people on IRC and in the mailing list, which doesn't endear them to it. Might be cool to have something official though.
> It's a shame that more people don't write actual modules in C (yes, Zsh has a native module system), but then again, is the API even documented?
I don't think it is, there's just an example module you can build. bash also supports loadable modules and it's the same way AFAIK.
> One more thing about Zsh: it has emacs syndrome. Do your really need an FTP client and calendar built into your shell?
Most of the weird stuff like the FTP client and calendar and Tetris game are optional modules or even just regular shell scripts. None of them are enabled by default and packagers can omit them (and they often do, especially with static builds).