How to pick a company name
blog.asmartbear.com
blog.asmartbear.com
We were initially concerned that people would be turned off by the word 'rat', as they occasionally are when we mention what type of pet we have. But as it turns out, most people really love the name, and they definitely remember us. Furthermore, being 'rats' completely describes our nature, as we are scrappy, extremely resilient, and making the most of the few resources we have.
The lesson we think applies here is that if you build your brand to reflect yourself, do what you do best, and make your customers happy, things generally work out pretty well.
Smart Bear Software implies a lot of things, almost all good. Perhaps a product that is intelligently designed, with a new or alternative approach to problems? Maybe it means you bring thought leadership from an unlikely source? Maybe a wise old bear lumbering down from his cave to solve your problems? Exactly what you do right?
The fact of the matter is that a lot of old guard companies have horrendous brands. SAS or HP mean nothing (by themselves) to the buyer.
That's a matter of perspective. A big company identified only by initials definitely suggests things to me, they're just not very good things.
Of course, that doesn't matter if they're aiming for megacorporateenterprisemultinationals, since I don't run one of those.
On the other hand, it does matter when I come to buy hardware and software for a small business, or as an individual consumer. Then I want things like good customer service and the flexibility to buy exactly the configuration I want. Unfortunately, these initials-names only suggest to me overpriced, production-line, bloat-ridden products, with unhelpful or inaccessible customer support unless I buy an expensive contract I'll probably never use.
I would far rather buy from vendors who appear to have some level of personal involvement in their companies and who make me feel like a valued individual customer and not just another revenue stream on some bean counter's dashboard at head office. That doesn't mean you have to look amateurish, but I find interesting names like Smart Bear much more attention-grabbing than something that sounds like an infection I don't want to catch!
Breadpig had just the right amount of professionalism for what we aimed to do. There are some truly awful names out there, but this lesson about a name's "seriousness" is a good one. I think a little humor/self-deprecation goes a long way, especially in an industry where your competition is taking itself too seriously.
Granted, if you're developing a business that relies on a certain degree of trust with a market that is very risk-adverse, some extra discretion would be worth it (e.g., BetterThanYourMattressRetirementBanking.com). But then again...
Edit: ah, found it, it was Andrew Warner's story.
When I first saw an article about it here, I clicked on it because I was surprised that there's a product with such a silly stupid name.
A few months later I wanted to try the service (because of HTTPS) and I didn't need to look the name up.
It's an unforgettable name that immediately draws your eyes to it. A purple cow.
[Before anybody asks why am I typing URLs in the first place - I was prompted by HN to switch my searching to DuckDuckGo as an experiment (see what I mean! I had to type it right there!) and so if I am sitting in somebody else's browser and need to search, I need to type it in - it's not in anybody's search history, sadly].
Short names are not necessary for everything, but for search engines I think they are a good idea.
(clickable - http://www.dukgo.com)
When it comes to names, fortune favors the bold unless it has negative connotations.
And to be honest, pragmatism isn't exactly requirement #1 when I want software. Sure it's good, but I don't care if I have pragmatic software as much as I care if I have software that does what I need.
http://www.needanym.com (crowdsourced company naming)
Yeah, lignito.com is mine. We are very "discrete", nobody knows we exists.
Is it possible without resorting to lima, india, golf ..?.