Maine town tries to charge MuckRock $750 for opening an email
muckrock.com
muckrock.com
In the US, when you ask a government for documents, they can charge you a fee determined by formulas in various laws, usually $x per researcher hour, to track down said document and send it to you. If the estimated cost exceeds $y, they have to ask your permission first. $750 sounds wildly unreasonable for a PDF that I'm sure every administrative employee in this small town already had in their inbox, but then I'm not familiar with the Maine law.
The title should be: "We made a FOIA-like request and the town made a bureaucratic error wrt billing", but that generates fewer clicks.
The Maine law states this:
> A person may inspect or copy any public record in the office of the agency or official during reasonable office hours. The agency or official shall mail the copy upon request. The agency may charge a reasonable fee to cover the cost of making the copies for you, as well as actual mailing costs. 1 M.R.S. § 408-A(1), (2), (8)(E)
http://www.maine.gov/foaa/faq/
States have even less defense if there is no print out or delivery cost on their end.
In any case, your criticism about the headline is unwarranted. The article clearly states the issue: that the government is not allowed to assess a fee before fulfilling the request.
The content of the agency's reply does not suggest a "bureaucratic error". They explicitly state their reasoning and the conditions of assessing the fee. This would indicate willful action on their part to deter their responsibility to the law, so the headline accurately sums up the situation. And the OP also links to their research on the Maine law that finds the fee to be $15/hour:
https://www.muckrock.com/place/united-states-of-america/main...
edit: * Maine; added reference to the content of the response
In this case, $750 to email a PDF is not at all a reasonable request.
I'm sure Muckrock has a larger legal force than a city of 20,000 in Maine.
Consider if the attachment were a password protected zip, password "iagreetopay". Does opening the zip indicate consent?
But it's kind of slow and tedious. They can expedite the process by just including the report. Open if you agree. Delete if you don't. Or even defer the decision until later, but there's an "instant unlock" option available at any time. That seems a lot better than the above alternative.
Maybe Maine flubbed the implementation, but it seems like a "for your consideration upon agreement" facility should exist that doesn't require multiple round trips. Certainly more convenient than the alternative.
http://www.maine.gov/foaa/faq/index.shtml
This is all irrelevant if they sent the information before agreeing on payment terms.
According to MuckRock, Maine allows for fees of $15/hour for search and copying time. If they demanded $750 before sending the file or making it otherwise accessible, MuckRock could challenge them to provide the record showing 50 hours of billable work.
Why does that matter? Nowhere in what my neighbors consider Maine actually wants Amazon. But, BNAS might be a brilliant location for it.