I've used MS Office, Libreoffice and Google Apps and find them all equally appalling. Terrible, clumsy, complicated, inaccurate UI, unusable version control, ugly output. (Compared to git + emacs + TeX/docbook/perldoc/HTML/plain text).
Do you think that someone who has never touched computer except for Facebook, MS Office and emailing should know Lisp and UNIX environment?