> Is it okay to make end users addicted to your services?
How much of a moat does uber really have? It seems to be only made of money - there is nothing inherent in their product that makes it sticky, only "is this the cheapest ride right now?".
How much of a moat does uber really have? It seems to be only made of money - there is nothing inherent in their product that makes it sticky, only "is this the cheapest ride right now?".
I agree with you that price is king(cheapest) and on stickiness.
Unfortunately, at the moment, they are the dominate service.