It might be easier to convince me ISPs were a natural monopoly if they weren't also a legally protected monopoly where they are, and generally have plenty of competition where they aren't.
I’m prone to suspicion of their business practices too, but every one of the Comcast technical staff I’ve met, from Jason down, has been an excellent person deeply committed to the best mission of a telecoms company, enabling human communication. Is that a marketing campaign? Yes, but as far as I can tell it’s an honest campaign of showing the world who they are and what they care about.
Laughable.