As an aside, I think companies should take "problem requests" not feature requests. A feature requests implies a solution, and letting your customers be your product designer leads to generally messy and poorly designed products.

So rather than submitting "I'd like the app to do Y", it would be amazing if customers instead submitted "I'm trying to solve problem X and having trouble." Maybe Y is a good solution for X, but maybe Z is too and Z wasn't asked for even though it might be what you need.