This is what I told them in the survey. I'm a newbie to the platform, and I understand the value proposition better than the owner?! That's really screwed up, and it will take quite a while before I trust them. I still kind of think creators should take their accounts elsewhere. How can a group of people just not understand their own product so thoroughly? Baffling. Is there any precedent for people so badly confused able to learn which end is up? It really makes me suspect the company and its users just have irreconcilably different ideas about what is going on.