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Maybe focus on fixing the broken bits of your site, like ID verification.

Coinbase customers probably prioritize receiving an extra 10%+ value on their accounts above those features.

It's all good until you actually have a problem, and then you're just stuck emailing someone who never replies.

Agreed it would suck to hold a bank account (Paypal, Coinbase) and then get deprioritized because your account isn't important enough.

It would be interesting to see what fraction of accounts have a "serious contention" with them on the order of not being able to move substantial funds. If any institution showed a figure even has high as 5% I would be seriously dissuaded.

Yep. I've opened an account while in Netherlands, which was a mistake because now my account is showing "Netherlands" as the country. I have, of course, tried their "change country" flow, where you upload the ID and after verifying the country of that ID the country on the account should be changed. Except that I did this 3 times now, each time successfully verifying my British-issued ID, and my account country is still Netherlands. I've opened a support ticket more than a week ago and still have no reply.

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