Is that why women and black people can vote, because what citizens think and their voices don't matter?
Is that why gay people can get married in the US (but not in 160 other countries), because what US citizens think doesn't count? (the majority in the US support gay marriage)
Is that why the house and US Senate recently voted almost perfectly in step, overwhelmingly in favor, of rolling back civil asset forfeiture abuses? Congress has nothing to fear from it, they do however know their voters are angry about it.
Is that why the Obama Admin put net neutrality into place, because votes & voices don't matter? It was in fact overwhelmingly demanded by Obama's voters. Votes, of course, matter in a big way as it turns out: had Hillary bothered to fight for the blue wall state voters, we'd still have net neutrality.