This highlights why many governments dislike ride hailing services.
As riding hailing becomes dominant (with their rise only being enabled by being able to skirt regulations) it creates a transportation system where one needs a mobile phone to participate. This excludes low income persons and persons with low technical literacy.
The way that ride hailing slices away only part of the population and ignores the rest is highly undesirable for governments which are required to provide transportation solutions for all persons.