Incorrect
I had the same problem with a user-replaceable phone battery
It took me a while to realize it was the battery to blame. Yes, replacing it was easier, but you need to identify the problem first
I had the same problem with a user-replaceable phone battery
It took me a while to realize it was the battery to blame. Yes, replacing it was easier, but you need to identify the problem first
What is "incorrect" is all the justification for this unacceptable, anti-customer behaviour. The current design serves no purpose other than to treat the customer as a cash-cow, who must upgrade their phone at the EOL of their battery, or suffer a degradation in the capabilities of a device they own. Or, do they not?
Agreed
> for this unacceptable, anti-customer behaviour
There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning.
The pro-customer behaviour is the first one, not the second one. It is graceful degradation of a system that can't perform to its top specification.
This is regardless of the battery being replaceable or not, there is no other option that keeps the phone running and without unexpected shutdowns.
1. Measure the battery, see that it is not optimal. 2. Tell the user: "your system has been slowed down due to non-optimal battery performance. Please replace the battery as soon as possible." 3. Let the user replace the battery.
Instead, this phenomenon is being exploited to prompt people into dumping the old phone and upgrade to the new one.
> There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning.
> The pro-customer behaviour is the first one
>> but you need to identify the problem first
Apparently apple had identified the problem first and they choose to put non user-replaceable batteries.
Plus why does my 4 years old Oppo android phone is not suffering from this battery issue ? Does apple use inferior batteries ?
Looks pretty deterministic in case of apple. That is until the next phone release.
Slower processor/smaller overall consumption, possibly. Living in a place without temperature extremes (especially cold) helps