Women would lose $4.6B in earned tips if ‘tip stealing’ rule is finalized
epi.org
epi.org
One could argue that if this proposal were to go through, people in tipped industries would receive an allocation of wages that's less tied to subjective consumer tastes about inherent physical attributes that don't directly contribute to the quality of service received. Though I lack polling data on this, I'm hypothesizing most people would perceive that as more fair.
[1] http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?artic... [2] http://www.sciencedirect.com/science/article/pii/S0167487015...
Please just get rid of it for living wages.
I suspect quality of service has a lot more to do with cultural factors unrelated to tipping.
To be fair, it really varies so much between regions and even towns. Restaurants are usually ok, but regular shops in big cities... eh.
As someone who has waited tables as a kid, I know why they did all those things in the US more often. People often tip more on alcohol and you can also get your table turned over more quickly during your shift. In the UK there's no incentive to get more alcohol to tables nor to turn over the table.
Now, I'm not going to explain myself or reply any further, as I'm getting DV.
America has the problem where calling a waiter over is rude, so you have to wait for them to come over to your area. I can't count the number of times I've been waiting 15-20 minutes just to start my order, and this is often in restaurants that are fully staffed and barely busy. I don't encounter this elsewhere.
The idea that you are entitled to excellent service because you are paying is pernicious. If you want excellent service, treat people excellently.
Literally the only thing you are paying for is service (the services of cooking and waiting on you), otherwise you'd be eating at home.
If being polite to people is working extra hard, that might be the cause of the bad service you receive.
Even if it were true cultural expectations would be the major deciding factor of how employees act.
Spain has a tipping culuture and the service is mediocre; service is sometimes chaotic (eg food arrives before drinks) and slow, eg asking for bill, paying bill, getting the change takes a long time.
France has a no-tip culture; service is correct, friendly and efficient, despite the stereotype of Parisian serving staff.
My theory is that quality of service isn't related to the tip, but is related to the cultural acceptability of shit service.
Perhaps your idea of “good service” is coloured by your own culture. For example in the USA it is rude to summon a waiter while everywhere else it is rude for the waiter to intrude.
There are also different signals such as ROTW putting cutlery together to signify “I am finished” and crossed to signify “still eating”, or whether to place your napkin yourself or have the waiter help you. Then there are different habits such as paying staff a proper wage and not relying on a hangover from slavery to support waitstaff.
http://www.ebony.com/news-views/are-black-people-really-bad-...
http://freakonomics.com/2008/03/20/the-racial-tipping-point/
https://www.npr.org/templates/story/story.php?storyId=132924...
http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?artic... (This one is a survey of the research literature on this)
Summary: there are racial differences in tipping in the US. They persist even after controlling for socioeconomic status. Servers (both white and black) treat expected poor tippers worse than expected good tippers. No one is sure why there is this difference.
Some have different levels of UX where you are basically prompted to give 15%, 20%, 25%. I wonder where the tip actually goes in this case?
Most of the tip goes to the seller, of course. But most payment processors deduct their fees from the total amount after taxes and tips, like Square does [4], so if the final transaction amounts are higher, as they are in this case, they make more money too.
[1] https://qz.com/730315/squares-design-guilts-us-into-tipping-... [2] https://www.nytimes.com/2015/02/01/business/dollar3-tip-on-a... [3] https://www.fastcodesign.com/3022182/how-square-registers-ui... [4] https://squareup.com/help/us/en/article/5068-what-are-square...
There needs to be a sign that explains how tips are actually distributed.
Does anyone know why the effect is so strong in these states? In the notes the authors say that Delaware is one of the states with unusually strong protections - so I'd expect transfers would actually be unusually low in that case!
Will this lead to the abolishment of tipping in general?
Tipping is just a way for restaurant owners to exclude the cost of labor from their listed prices.
I do tip more at places I frequent.
Other countries: you get the waiter's attention when you want to order something. Normally, it goes smoothly and they leave you alone.
US: the waiter comes over every five minutes to check on you, annoying you and interrupting conversations. They pretend to be nice and overly friendly, and often flirt with you for money. Alternatively, they might forget to check on you, but social norms engendered by the behavior of the group that do make it seem rude to wave or call to get their attention.
Worst of all, the waiter is incentivized to turn over as many tables as possible so they do everything in their power to hurry you through your meal.
Edit: This is a more general comment that addresses the conceit that the tipping system is merely a way for restaurant owners to pocket more money for themselves. This idea is simply ludicrous, given the staggeringly-thin margins in the business. I have no words to describe my disdain for the kneejerk reaction to attack job-creators at every turn.
When I give a tip, it's a gift. I don't expect anything back from it.
Japan is a good example. In the food service industry, establishments will usually put their own service charge which they think is reasonable onto the bill (usually a small amount). They don't expect (many will refuse to take) further tips because they price the cost to serve into it.
Japan's entire service industry always leaves me pleased.
Plus other factors...
Quality of service only makes up 1-5% of the amount of the tip received.
Furthermore, even if tips "insure excellent service," since tip pooling is standard operating procedure, then it doesn't accomplished that goal.
http://www.slate.com/articles/business/moneybox/2013/07/abol...
No idea if this actually works legally, or logistically, but its an option
Do US employeers not have to pay workers the minimum wage?
https://en.wikipedia.org/wiki/Tipped_wage_in_the_United_Stat...
Employers do not directly have to pay employees the minimum wage if the tips earned from the work add up to the minimum wage.
In California, and Oregon, apparently, they are paid minimum wage from the start, and receive their tips on top of that, instead of being paid some "tipped alternative minimum wage" and then hoping that my employer is benevolent enough to follow the law and make up the difference.
https://www.laborlawcc.com/uploads/image/california-los-ange...
And it's always posted in English and Spanish -- including phone numbers of who to confidentially call to report violations. If people choose not to report violations -- that's really on them. We're generally talking about adults here -- not helpless children.
This fake machismo around things like this, where the immense pressure and power that employers have over their employees is completely ignored, needs to go away.
If tipped workers had the general minimum wage as their base minimum wage with no top-up requirement, much of the abuses would go away (and there'd be less employer desire to drive the practice, but the culture would probably endure for some time.)
1. Increase their prices by 15-20% across the board
2. Instruct their waiters to tell all customers that tipping is not required, nor accepted
3. Pay the waiters only 0-10% of the bill, and keep the rest for themselves
If we're relying on leaky laws like these in order to protect the under-privileged, we really need to reconsider our social safety net.
http://rocunited.org/publications/tipped-over-the-edge-gende...
– The industry follows a conscious business model of confining women to the lower-paid positions within restaurants. Women are hired for only 19 percent of chef positions, for example, even though traditionally most women are more likely to do a majority of the cooking at home.
- In addition, women are confined to the lower-paying segments of the industry such as quick-serve and family style rather than the highest-paying fine dining segment. So even within the same job classification of server, full-time, year-round female servers are paid just 68 percent of what male servers are paid ($17,000 vs. $25,000 annually).
http://fortune.com/2015/10/23/wage-gap-restaurants/
- Women and workers of color are often pushed into the lowest-paying jobs in the food service industry, according to a report from the Restaurant Opportunities Center United, a labor advocacy group.
- Women are pushed toward lower-paying jobs at more casual restaurants, and people of color are channeled toward even lower-paying jobs such as bussing and kitchen positions.
This is a ridiculous statement. Cooking at home has zero to do with going to culinary school and becoming a chef. If you visit most restaurant kitchens -- the line cooks and dishwashers are almost always men (or at least 80%+ of them,) based on my experience in working in probably 10 different restaurants in my life.
Working as a line cook is often part of the career progression of becoming a chef. At the finer restuarants, the line cooks are often "staging" while they're in culinary school. If anyone has ever worked as a line cook in a real restaurant, one would know that it's pretty brutal work -- lots of dirty cleaning, standing in front of hell-fire ovens and grills for entire shifts -- at a pretty pitiful level of pay. Certainly, women do it, but even remotely comparing that career with making lasagna in a home kitchen is like suggesting that I should be a race car driver simply because I drive a car every day or that I should be a stand up comedian just because I can make my kids laugh.
> Women and workers of color are often pushed into the lowest-paying jobs in the food service industry, according to a report from the Restaurant Opportunities Center United, a labor advocacy group.
At the beginning of the comment, we just were discussing how only 19% of chefs are women, but then we complain that women are pushed into the "lowest-paying jobs" -- such as the kitchen. The kitchen is where you start if you want to be a chef. And, most kitchens I've ever worked in had few women. Most of the women were in the front of the house making real money, while those of us in the back were cutting and burning ourselves for $10 per hour with the goal of moving up in the kitchen brigade at some point. The dishwashers are almost always men. I don't think I've ever seen a female dishwasher at any fine dining restaurant I've ever worked at. Obviously there are women dishwashers, but there are a heck of a lot more front-of-the-house women than there are in the back of the house. I've seen very few female busboys. I can't remember a single one. I've seen many men barbacks -- but can't remember seeing a single female barback. In fact, the pretty women are typically in the highest paying position in the resturant (aside from the general manager) -- bartenders. I've been denied many jobs as a bartender because the bar "only hired women bartenders." Although I had no problems getting a job as a doorman or a barback.
> ..people of color are channeled toward even lower-paying jobs such as bussing and kitchen positions.
Chefs didn't start in the kitchen as chefs. Managers typically didn't start as managers. Almost universally chefs started by working on the line. Managers often started as waitstaff or even busboys. Whoever is providing this "data" seems like they've never actually worked in a restaurant, nor experienced how the business works and how people move up in the industry. Also, a non-trivial number of back-of-the-house workers are illegal aliens who are both "of color" and willing to work for far lower wages.
It isn't that people "of color" are being sent to the kitchen as punishment -- but often those with limited English proficiency aren't generally going to be front-of-the-house. In my anecdotal experience working in a variety of restaurants in Houston, black people and white/Hispanic women were typically working as waitstaff -- and making far more money than the white/Hispanic males working in the kitchen. Bartenders trended female, general managers trended white male, kitchen managers were black, white/Hispanic and male. Sous chefs were commonly white male or female. Pasty chefs were generally white or black female, dishwashers were older hispanic men, busboys and barbacks were young Hispanic men. Line cooks were white or Hispanic men. Executive Chefs -- typically white or black males. Completely anecdotal for sure -- but, at least in Houston, restaurant racism was something I don't think I ever saw; and I worked in a lot of places, especially in the high end. I was a manager of a few places, mostly at the bar, so I saw the nightly tip declarations -- anyone making the claim that women make less in tips than men or that certain races make lower tips than others -- I would have to doubt their experience in the business. Women often made more. People of color made just as much as anyone else.
Here's an article from a Houston magazine about black chefs in Houston: http://www.outsmartmagazine.com/2017/02/in-praise-of-color-i...
Key quote: "I see many African Americans [chefs] in good restaurant kitchens in Houston—too many, in fact to cover in this article.."
One of the most exclusive restaurants in Houston, Tony's has a female chef. The 2017 Houston James Beard semi-finalists were an extremely diverse group: https://www.visithoustontexas.com/culinary-tours/culinary-bl...
There might have been only 2 white males among all those nominees.
> If you visit most restaurant kitchens -- the line cooks and dishwashers are almost always men
So your argument is that the discrimination begins much earlier in the chain?
Discrimination is antithesis to liberty. The right for he or she to become what they seek out to be without the restrictions of gender roles. Young men should not be forced to do poor work for no pay in hopes to get a chance for high paying job later, and young women should not be forced to do nice and high paying jobs only to be blocked later in life for top positions.
If there is one gender discrimination that need to be destroyed it is the view society has on young poor men and old women, contrasted to the view of young attractive women and old rich men. The work market would look very different if people, both women and men, were not restricted to gender roles.
I think you know why.
Sounds like this one must've been written by lobbyists? Assuming this article is accurate, why would this seem like a good rule to get rid of?
http://smallbusiness.chron.com/organized-labor-restaurant-in...
A law like this would shift that to be income received by the management which presumably they’d have to properly account for. Even if they give it all back immediately there would be a paper trail.
If that’s the case then I think this is stupid. I love the fact that I can tip someone in cash that’s predominantly off the books. Makes me feel like I’m giving them an extra X%.
I also go out of my way to directly tip bus boys. Again for all the same reasons as above.
The only cooks I’ve tipped are those with direct interaction with me as a customer. So omelette station, street vendor, or mom and pop diner with one of them operating the kitchen. It’s not that I don’t think other cooks deserve tips, it’s just not feasible to tip them and I assume if they’re in a position not to receive them then their wages should reflect that.
We are talking about owners being legally allowed to pocket money that was given directly to their employees to keep. How can you possibly think actual theft is a "free market" issue?