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> So I would say there probably was a nationwide spike in out-of-stocks spread out over a few days. But it isn't really because of OTS.

Is it though? If OTS drastically decreases the backstock, wouldn't it also decrease the ability of a store to respond to these kinds of changes?

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You wouldn't want backstock for produce of more than a day or two, because that's going to reduce freshness. You can't just constantly keep tons of backstock of everything year-round just in case there's a storm one week.

Also, OTS allows backstock of top selling items or in emergencies. If you can predict a big storm like what probably caused most of the problems in the article, you are allowed to stock up on product.

That's why I have a problem with the article, it's just so factually incorrect.

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