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I have always wondered - is there someone you can chat with or call for GSuite?

Yes. It was my first and only call with Google tech support. Noticeably outsourced, but competent after escalation.

> competent after escalation.

Was escalation as simple as "I would like to speak to a supervisor, please," or was there a more complicated incantation?

I believe the phrase you're looking for is "Klaatu barada nikto!"

I said "necktie" and now my computer has daemons.

Hail to the king, baby!