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Hmm, my experience with Lyft was slightly different. I went to past trips, clicked find lost item. The support reached out to the driver in 10 minutes and I had the driver at my door in a hour. Haven’t Lost an item with Uber though for comparison.

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how was the drivers experience for that though? were they half way across the city? Were they around you? did you pay them?

The driver was around near by; this was in SF. I paid a generous tip via the app.

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